Because of spam, I personally moderate all comments left on my blog. However, because of health issues, I will not be able to do so in the future.

If you have a personal question about LI or any related topic you can send me an email at I will try to respond.

Otherwise, this blog is now a legacy site, meaning that I am not updating it any longer. The basic information about LI is still sound. However, product information and weblinks may be out of date.

In addition, my old website, Planet Lactose, has been taken down because of the age of the information. Unfortunately, that means links to the site on this blog will no longer work.

For quick offline reference, you can purchase Planet Lactose: The Best of the Blog as an ebook on or Almost 100,000 words on LI, allergies, milk products, milk-free products, and the genetics of intolerance, along with large helpings of the weirdness that is the Net.

Wednesday, January 06, 2010

The "Lactose Intolerant Lady" and the "Milk Guy"

The press release was titled Lactofree mends broken relationships in new campaign. Aaaaarrrggghhh! No, no, not the earworm! There it was, shrieking in my brain, a blast from a blissfully forgotten past now alive and kicking like a fast zombie movie villain.

The only way to kill it is to pass it along. Here goes.

How do you mend a broken relationship? You mean, "How Do You Mend A Broken Heart?" That bit of treacle was the Bee Gees' first number one hit in America (out of nine!), which I still hate even though the tune pops instant and unbidden into my mind. If there is any music worse than Bee Gees' disco, it's Bee Gees' sad ballads.

So how could Lactofree make such a horrible mistake in an advertising campaign? Because the song never made the charts at all in the UK! Ah, the Brits. Sometimes they show such good taste.

So if not broken hearts, Lactofree will attempt to mend the gulf between we the lactose intolerant and them the regular milk drinkers in a campaign that show the two sides trying to get into one another's' pants. Er, life.

Lactofree, the UK's only range of lactose free dairy products, is launching its new 2010 campaign with a theme focused on mending broken relationships with dairy.

Through above and below the line activity, "Dump the lactose, not the dairy", aims to reassure those with lactose intolerance that they can enjoy real dairy again with Lactofree.

In a series of advertisements breaking this month, Lactofree will be using an emotional tone to deliver its brand strategy. Facilitated through relationship interplay between the "Lactose Intolerant Lady" and the "Milk Guy" characters, Lactofree exposes a relationship breakdown that has occurred and shows the Milk Guy trying to get back into the Lactose Intolerant Lady's life.

The ads will inform lactose intolerant consumers that they can enjoy dairy favourites and benefits from dairy again without the side effects.

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